WE PACKAGE OUR PIECES WITH THE UTMOST CARE! If your item is damaged or lost during shipping, we will work with you to file a claim with the carrier. ​ If you need upgraded shipping please email me before you purchase. I cannot guarantee delivery of your package by a specific date. Also, if you are from Alaska or Hawaii please get in touch with me for shipping prices before buying as these are much higher.​​ IF OTHER SHIPPING ARRANGEMENTS ARE REQUIRED PLEASE CONTACT ME BEFORE YOU PURCHASE.

​Our processing time varies throughout the year. Usually 3 - 5 business days, but often it can be sooner. This excludes holidays and weekends.

Payments can be made using a credit card via ETSY Direct Checkout. Payment is due at the time of purchase. Items will be shipped once payment is received and cleared.

Refunds and exchanges are on a case by case basis. If you are unhappy with your purchase, please, contact me.

When the order is shipped a tracking number will be emailed to you.

You can display it outdoors. But to get the longest use possible direct contact with the weather should be limited. Mesh and ribbon will fade faster in direct sunlight. Wood door hangers and signs have been sealed on both sides.

Yes I do video demonstrations of wreath tutorials and painting various signs and door hangers. You can subscribe to my YouTube channel at this link You can also see demonstrations on my Facebook page https://www.facebook.com/southernimagined